9au Casino Cookies Policy
This Cookies Policy explains how 9au Casino uses cookies and similar technologies on our website and related services. Cookies help us provide a secure, reliable experience, remember preferences, understand how the site is used, and support relevant marketing activities where permitted.
This policy is written for users in Australia and should be read together with any on-site notices and preference tools that may be presented when you first visit. If you have questions about this Cookies Policy, you can contact us at [email protected].
What Cookies Are
Cookies are small text files stored on your device (such as a computer, smartphone, or tablet) when you visit a website. They allow the website to recognise your device and store certain information about your interactions, such as your language preference, session status, or the pages you have visited.
Cookies can be “session” cookies (which expire when you close your browser) or “persistent” cookies (which remain for a set period or until you delete them). Similar technologies may also be used, including local storage, SDKs within mobile environments, and tracking pixels. In this policy, we refer to all of these collectively as “cookies” unless otherwise stated.
Types of Cookies
9au Casino uses different categories of cookies to support the operation of the website and to improve the experience offered to players. The categories below describe the main purposes for which cookies may be used.
- Essential cookies that are required for core site functionality and security.
- Performance cookies that help us measure site usage and diagnose issues.
- Functional cookies that remember choices and personalise certain features.
- Marketing cookies that help deliver relevant advertising and measure campaign effectiveness, where enabled.
Depending on your settings, device configuration, and how you access the website, not all cookie categories will be active. Some cookies are set by us, and some are set by third parties providing services integrated into the website.
Essential Cookies
Essential cookies support the basic operation of 9au Casino and enable features that you request, such as logging in, navigating between pages, and maintaining a secure session. Without these cookies, the website may not function correctly, and some services may be unavailable.
These cookies generally do not store information that directly identifies you by name, but they may process identifiers required to keep your session secure and to protect the integrity of transactions and account access.
How essential cookies are typically used
- Maintaining your logged-in session and enabling account areas to function.
- Supporting security controls, including fraud and abuse prevention signals.
- Distributing traffic across servers to ensure site stability and performance.
- Remembering key preferences needed to deliver the service you requested (for example, cookie consent choices where applicable).
Because essential cookies are necessary for the website to operate, they are usually enabled by default. You can still manage them through your browser settings, but disabling essential cookies may impact your ability to use the website and may prevent certain features from working as intended.
Performance Cookies
Performance cookies help 9au Casino understand how visitors use the website. These cookies collect information such as which pages are visited most often, how users move around the site, and whether errors occur. This information is typically aggregated and used to improve website design, speed, and reliability.
Performance cookies do not aim to identify you personally. However, they may collect device and browser information, approximate location derived from IP address, and usage data such as timestamps and interaction patterns. We use these insights to maintain service quality, detect technical issues, and evaluate improvements.
Examples of performance measurements
- Tracking page loading times and identifying slow or failing pages.
- Understanding which game lobby layouts are easiest to navigate.
- Measuring how often certain features are used so we can prioritise improvements.
Where performance tools are provided by third parties, those providers may set their own cookies or use similar technologies, subject to their privacy and cookie practices.
Functional Cookies
Functional cookies allow 9au Casino to remember the choices you make and to offer enhanced, more personalised features. These cookies help provide a smoother experience by storing preferences and settings that are not strictly required for the site to operate.
What functional cookies may remember
- Your language, region, or display preferences.
- Interface settings, such as game filters or layout choices.
- Whether you have dismissed certain messages or banners (where appropriate).
- Convenience features that reduce the need to re-enter the same information repeatedly.
Functional cookies can also support customer experience tools, for example by maintaining continuity when you move between pages or return to the site. If you disable functional cookies, some personalisation may be reduced and certain features may behave less consistently.
Marketing Cookies
Marketing cookies are used to support advertising that may be more relevant to your interests and to help measure the effectiveness of marketing campaigns. These cookies may track your interactions with our advertisements and the website, including which pages you view and which links you click.
Marketing cookies can be set by 9au Casino and/or by third parties such as advertising networks and social media platforms. They may be used to:
- Limit how often you see the same advertisement.
- Measure campaign performance and attribute conversions.
- Build audiences based on interactions, where such features are enabled.
- Deliver advertising on third-party websites based on prior visits to 9au Casino, where supported by the relevant provider.
Marketing cookies may involve the processing of device identifiers, browser characteristics, and online activity data. Depending on the tools used, certain data may be combined with information collected by third parties under their own policies. Where cookie consent tools are available, you can typically choose whether marketing cookies are enabled.
Managing Cookies
You can manage cookies using a combination of browser settings, device controls, and (where available) on-site preference tools. Your choices may apply only to the browser or device you are using at the time, and you may need to repeat settings if you use multiple devices or browsers.
Browser and device controls
- Block cookies: most browsers allow you to block some or all cookies through settings.
- Delete cookies: you can remove cookies stored on your device by clearing browsing data.
- Control third-party cookies: many browsers provide a setting to restrict third-party cookies specifically.
- Private browsing modes: these may reduce the persistence of cookies, although essential cookies can still be used during a session.
Impact of disabling cookies
- You may need to re-enter preferences more often.
- Some site functions may not work properly, including login and account-related features.
- Personalised settings and certain responsible messaging or on-site prompts may not display as intended.
- We may have reduced ability to identify and fix technical issues using aggregated analytics.
If you choose to restrict cookies, you can still use parts of the website, but the experience may be limited. For security and service integrity reasons, certain features of 9au Casino require essential cookies to function.
Third-Party Cookies
Some cookies used on 9au Casino are placed by third parties that provide services to us. These services may include analytics, advertising delivery, website performance monitoring, fraud prevention support, and embedded content. Third-party cookies are governed by the third party’s own policies, not this Cookies Policy.
We aim to work with reputable providers and to implement integrations in a way that supports user choice where feasible. However, third parties may collect information about your device and browsing activity across different websites and over time, depending on their tools and settings.
What this means for you
- Third parties may set and read their own cookies when you use the website.
- Opt-out mechanisms may be offered by the third party, your browser, your device settings, or an on-site consent tool where available.
- Disabling third-party cookies may reduce the relevance of advertising and may limit certain embedded features.
We recommend reviewing the cookie and privacy information provided by any third-party service you interact with through the website. If an on-site cookie preference tool is available, it may allow you to manage certain categories of third-party cookies directly.
Policy Updates
9au Casino may update this Cookies Policy from time to time to reflect changes in technology, website functionality, or our operational practices. When we make updates, we will revise the content of this page accordingly. Any changes take effect once the updated policy is posted on the website.
We encourage you to review this Cookies Policy periodically so you remain informed about how cookies are used and what choices may be available to you.
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